J.D. Power Dealer of Excellence

Fuccillo Kia of Greece Certified as a J.D. Power 2019 Dealer of ExcellenceCertification Based on J.D. Power U.S. Sales Satisfaction Index Study and Dealership Best Practices

The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today's consumer expectations. 


Not all dealerships can qualify. Those that do must pass a three-step process:

First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.

Second, interested dealerships must rank among their brand's top performers in key customer satisfaction areas consistent with measurements found in J.D. Power's Sales Satisfaction Index (SSI) StudySM.

Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices. Those best practices include, but are not limited to:

  • Listing vehicle inventory and pricing on the dealership website
  • Negotiating in an efficient and transparent manner
  • Offering a fair trade-in value
  • Presenting a clear and easy-to-understand F&I product menu


When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.

Make an Inquiry

  1. Fuccillo Kia of Greece

    4321 W Ridge Rd
    Rochester, NY 14626

    • Sales: (585) 720-8000
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Contact

Fuccillo Kia of Greece

4321 W Ridge Rd
Directions Rochester, NY 14626

  • Sales: (585) 720-8000
  • Service: (585) 720-8000
  • Parts: (585) 720-8000

Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 8:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday 10:00AM - 6:00PM